Effective Date:

At Ivory Inn, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our resort, either online or offline.

1. Information We Collect

We may collect the following types of information:
Personal Details: Name, contact number, email, address
Booking Information: Check-in/check-out dates, number of guests, preferences
Payment Information: Card details or UPI (processed securely via trusted gateways)
Online Data: IP address, browser type, pages visited (if you use our website)

2. How We Use Your Information

We use your data for:
Managing bookings and reservations
Providing customer service and support
Sending confirmation emails, offers, or updates (only with your consent)
Improving our services and guest experience

3. Sharing of Information

We do not sell or share your personal information with third parties, except:
With trusted service providers (e.g., payment processors, booking platforms)
When required by law or government authorities

Data Security

We implement strong security measures to protect your data from unauthorized access, loss, or misuse. Online payments are handled through encrypted and certified payment gateways.

5. Cookies (If using a website)

Our website may use cookies to improve user experience. You can choose to disable cookies in your browser settings.

6. Your Rights

You may:
Request to view, update, or delete your personal information
Opt-out of marketing communications at any time

7. Contact Us

If you have any questions about this Privacy Policy, please contact:
📧 Email: book@ivoryinn.in
📞 Phone: +91 759878 5050
📍 Address: ST-1, 84/4, Mettukal road, Vadakarai, Achampudur, Sengottai Taluk, Tenkasi, Tamilnadu - 627812